Privacy Policy

1. Who we are

This website and the services offered through it are operated by Moon Runner Ltd, trading as Dynamic Martial Arts (“Dynamic Martial Arts”, “we”, “us”, “our”).

Address: 9C Wainui Road, Silverdale, New Zealand
Email: office@dynamic.nz

2. Purpose of this policy

We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 2020. This Privacy Policy explains what personal information we collect, how we use it, how we store it, and when we may share it.

3. What personal information we collect

We may collect personal information including:

• your name
• email address
• phone number
• postal or physical address
• date of birth
• emergency contact details
• parent or guardian details where relevant
• membership and attendance records
• booking and enquiry details
• payment and billing details
• communications you send to us
• account details stored in our bespoke management system
• website usage and technical information such as IP address, browser type, device information, and general usage data

Where relevant to safe participation, we may also collect limited health or injury information that you choose to provide, or that is reasonably necessary for participation, safety, or emergency response.

4. How we collect information

We collect information:

• directly from you when you contact us, sign up, book, make a purchase, join a membership, or use our website
• from a parent or guardian where the member is under 18
• through our bespoke website and management system
• through Stripe when payments or recurring subscriptions are processed
• automatically through cookies, Google Analytics, and similar website technologies

5. Why we collect your information

We collect and use personal information to:

• respond to enquiries
• create and manage memberships
• process recurring subscription payments
• administer classes, events, gradings, and club services
• communicate important membership or service information
• maintain attendance, emergency, and safety records
• improve our website and services
• maintain internal administration and records
• comply with legal obligations

6. Payments and Stripe

We use Stripe to process payments, including recurring membership payments. We do not store full card details on our own systems unless expressly stated otherwise. Payment information is processed and stored by Stripe in accordance with Stripe’s own systems, security practices, and policies.

7. Google Analytics

We use Google Analytics to help us understand how visitors use our website, improve performance, and make the site more useful. This may include information such as pages visited, time spent on the site, browser type, approximate location, and how users navigate the site.

8. Cookies

Our website uses cookies and similar technologies for essential functionality, analytics, and performance. More details are set out in our Cookie Policy.

9. Who we may share information with

We may share personal information with:

• payment service providers, including Stripe
• technology, hosting, and support providers helping us operate our website and bespoke management system
• analytics providers such as Google
• instructors, administrators, contractors, or service providers who need access for legitimate business purposes
• emergency contacts, emergency services, or medical personnel where reasonably necessary
• professional advisers, regulators, law enforcement, or other parties where required or permitted by law

10. Overseas storage or processing

Some service providers we use may store or process personal information outside New Zealand. Where that happens, we take reasonable steps to use providers and arrangements that offer appropriate safeguards.

11. Storage and security

We take reasonable steps to protect personal information from loss, unauthorised access, misuse, modification, or disclosure. This includes technical and organisational safeguards appropriate to the nature of the information we hold and the systems we use.

12. Retention

We keep personal information only for as long as it is reasonably required for the purposes for which it was collected, and for any longer period required by law, for accounting purposes, or for dispute resolution.

13. Access and correction

You may request access to the personal information we hold about you, and you may ask us to correct it if you believe it is inaccurate.

To make a request, contact: office@dynamic.nz

14. Children

Where a member is under 18, personal information may be collected from or through a parent or guardian. Parents and guardians are responsible for ensuring that the information they provide is accurate and kept up to date.

15. Complaints

If you have a privacy concern or complaint, please contact us first at office@dynamic.nz.

16. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the updated effective date.